Thank you for visiting Aala Group network of websites!
You may also browse our site network without leaving any personal information. Although we do track the Internet address of the people, who visit us, for the purpose of analyzing statistics and understanding trends this does not include any personally identifiable information. So you may browse our site network remaining completely anonymous.
Aala Group will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).
Some information (such as, your name, travel date etc.) are shared with our suppliers (such as, hotels, transporters etc.) for purposes of confirming your registration and providing the service you require.
We at Aala Group condemn unauthorized access and improper use or disclosure of your personal information and have strict policy guidelines and technology with security features to prevent the same.
Aala Group will try to respond to all reasonable concerns or inquiries within five business days of receipt.
ACCEPTANCE OF TERMS
1.1 Aala Group website ("Website") is an internet based travel portal owned and operated by Aala Group a destination management company incorporated under the laws of India, with its registered offices at Srinagar, Jammu and Kashmir.
1.2 Through the Website, Aala Group shall provide you ("User") travel-related information, pricing, and reservations for hotels, holiday packages, airlines, car rentals across India ("Services"), as more particularly described and defined in the terms of service ("TOS") relating to such Services, as set out in Annex 1; These Services may be availed by the User, his family members, relatives and friends in India at any time during the year through vendors ("Service Providers").
1.3 This User Agreement ("Agreement") elaborates the terms and conditions on which Aala Group shall provide the Services to the User through its website networks. In addition to this Agreement and depending on the Services opted for by the User, the User shall be required to read and accept the relevant TOS for such Service, which may be updated or modified from time to time by Aala Group. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail.
1.4 Transaction on the Aala Group Websites network is offered to the User on condition of acceptance without modification of all the terms, conditions and notices contained in this Agreement and the TOS, as may be posted on the Website from time to time. It is clarified that use of the Website (site network) by the User constitutes an acknowledgement and acceptance by the User of this Agreement and the TOS. In case of disagreement with terms, conditions and notices or any part of the same, the User must not transact on the Website.
1.5 Additionally, the Service Provider may provide terms and guidelines that govern the service(s) offer or a particular feature of the same or the operating rules and policies applicable to each Service (for example: tour package, hotel reservations, flights etc.). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules or contract of carriage. In the event of conflict between part/whole of the terms, conditions and notices contained in this Agreement (TOS) and the additional/other terms and guidelines specified by the Service Provider the latter terms/guidelines shall prevail.
1.6 Aala Group at its sole discretion, Reserves the Right Not to Accept Any Order Placed by the User through the Website without assigning any Reason Thereof. Any Contract To Provide Any Service By Aala Group is Not Complete until Full Money towards the Service Is Received from the User and Accepted by Aala Group.